PATIENT-ORIENTED SERVICE MENTALITY

EKOL Hospitals, that are designed with an understanding to make our patient’s feel at home in a spacious, comfortable and modern environment by keeping the health, satisfaction and safety of them and their relatives in the utmost importance, operate with a healthy, safe and quality service understanding in and around the hospital. Our hospital is making a difference with its patient-oriented service understanding in order to reduce the troubles that patients can experience in all treatment and care processes and to increase the quality of their living conditions. Special care provision in all unit and patient rooms, individual patient reception, hospitalization and housekeeping and patient satisfaction in Ekol Hospital is closely monitored by the Quality Management Unit, and measurement and supervision procedures are being performed.